Privacy Policy

Fabric House respects your privacy and we will only use your information in the way we describe in this policy. When using your information we aim to be fair and transparent, and to follow our obligations under the UK data protection laws. Your information is used in relation to all aspects of enquiries made by you to Fabric House.

Collecting Information

We collect information from you when you make on-line enquires and enquiries in person in relation to services we offer in relation to all aspects of our retail soft furnishings business. You may give us your information using paper forms or on-line forms.

The data we collect includes: your name, address, telephone numbers, email address and any information relating to the specifics of your enquiry or order.

We ask for your consent to a) process your data and b) to contact you in accordance with GDPR.

Using Your Information

We will use the data you have provided to contact you in relation to your enquiry or with relevant information about the services we offer at Fabric House.

We will only disclose any information about you to a third party at your request, or if we are required to do so by law.

Marketing

We would like to send you information about special offers and forthcoming sale periods and policy updates. This would either be by email or text, please notify us by email if you would not like to receive this information in the future - fabrichouse@btconnect.com.

We will never pass on your details to a third party for marketing purposes.

Your rights

You may ask us not to process your information for marketing purposes.

You have a right to request a copy of the information that we hold about you.

You may ask us to correct or remove the information you think is inaccurate.

You may ask us to stop using your information and to delete it.

Retention of Data

Once your order or enquiry is complete we will securely retain your data for a period of 7 years after which it is securely destroyed.

How to contact us

If you have any questions about our Privacy Policy or the information that we hold about you, please contact:

Valerie Hutchings, Fabric House, 1 Broad Street, Teddington, TW11 8QZ or email fabrichouse@btconnect.com

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